Shipping Policy
Last updated: October 14, 2026
Digital products only — nothing ships
All products sold on this website are digital goods: high-resolution vector artwork files (SVG) with a numbered certificate of authenticity (PNG). We do not sell or ship any physical items, and no shipping fees apply to any order.
How delivery works
- Complete your payment through our checkout (processed by Paddle, our Merchant of Record).
- Within minutes of a successful payment, an automated email is sent to the address you provided at checkout.
- The email contains your secure download links (vector file and certificate) and your unique edition number.
Delivery time
Delivery is automatic and typically completes within 5 minutes of payment. In rare cases of high email traffic it may take up to 1 hour.
Did not receive your email?
- Check your spam / junk / promotions folder first.
- Make sure you entered the correct email address at checkout.
- If the email has not arrived within 1 hour, contact us at support@poweris.cn with the email address used for purchase — we will re-send your delivery promptly.
Downloads
Download links in the delivery email remain active indefinitely. If a link ever fails, contact us and we will issue a fresh one.
Questions
Any delivery questions: support@poweris.cn — we answer within 24 hours, usually much faster.